Privacy Policy

We collect several types of information from and about users of our Website and Services, depending on how you interact with us:

• Account Information: When you register or create an account, we collect basic credentials such as your email address, username, and encrypted passwords.
• Payment Information: All payments are processed securely by our third-party payment processors (such as Stripe or Paddle). We do not store or have access to your full credit card number, CVV, or banking details. We only receive a transaction token and order status.
• Technical & Telemetry Data: To ensure our software is secure, authorized, and functional, we collect necessary technical identifiers during product execution. This includes your IP address, hardware ID (HWID), operating system version, and system architecture. This information is critical for license validation, anti-leak/cracking detection, and compatibility troubleshooting.
• Support & Communications: If you contact us via email or our official Discord server, we may collect records of your correspondence, Discord username, and any details or screenshots you provide to help resolve your issue.
• Cookies & Tracking: We use minimal, standard cookies and local storage tokens to keep you securely signed in and to remember your user preferences across sessions.

We use the information we collect to operate, maintain, and provide the features of our Website and Services:

• To deliver and activate your purchased digital products, software licenses, and access keys.
• To enforce our license terms, prevent software cracking, reverse engineering, unauthorized multiple-device sharing, and overall platform abuse.
• To continuously optimize software performance and security, ensuring compatibility with the latest anti-cheat systems and operating system updates.
• To process your payments and prevent fraudulent transactions or unauthorized chargebacks.
• To provide customer support and troubleshoot any technical hurdles you encounter.
• To comply with applicable legal obligations or respond to valid lawful requests.

We do not sell, rent, or lease your personal information to third parties. We only share or disclose information with trusted third parties as necessary to provide our Services:

• Payment Processors: We disclose transaction data to secure payment processors (such as Stripe or Paddle) to complete your order and process transactions securely.
• Infrastructure & Hosting Providers: Our database and server logs are hosted on secure, industry-leading cloud hosting infrastructure and Content Delivery Networks (CDNs) that comply with strict standard security frameworks.
• Discord Integration: If you link your Discord account for community access or support validation, limited profile data (such as username and ID) is verified via Discord's OAuth protocol.
• Legal & Security Disclosures: We may disclose your information if required to do so by law, or in the good faith belief that such action is necessary to comply with legal processes, protect our rights, prevent fraud, or safeguard the security of our users and services.

All disclosures and transfers of information to authorized third-party service providers are handled strictly through secure, automated API integrations over encrypted connections:

• We utilize industry-standard Transport Layer Security (TLS 1.3 / SSL) to encrypt all data in transit.
• Server-to-server communications are authenticated via private API tokens and restricted networks to prevent interception or third-party eavesdropping.
• No public database access is permitted, and data transfer is limited exclusively to the specific parameters necessary to complete the corresponding transaction or licensing action.

We take data security very seriously and implement strict organizational and technical measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction:

• Encryption in Transit and at Rest: All data sent between your browser and our servers, as well as between our software client and licensing servers, is fully encrypted using TLS 1.3. Sensitive data stored on our servers is protected using advanced database-level encryption.
• Hashed Credentials: We never store your passwords in plain text. All user passwords are encrypted using high-entropy hashing algorithms before being stored.
• Tokenization of Payments: By relying entirely on secure third-party processors, we do not store sensitive credit card or payment credential records on our systems, mitigating the risk of financial data breaches.
• Access Controls: Access to our backend servers, customer database, and support logs is strictly restricted to essential core developers and system administrators using multi-factor authentication (MFA).
• Continuous Purging: We regularly purge temporary debug logs, system telemetry, and support history to ensure we do not retain technical data longer than necessary for active licensing verification and support.

Our Services are not designed or intended for use by anyone under the age of 18 (or the age of majority in your jurisdiction). We do not knowingly collect personal information from minors. If you believe we have accidentally collected information from a minor, please contact us immediately so we can remove it.

Depending on your location, you may have specific rights regarding your personal information, including the right to access, correct, or request the deletion of your account data.

If you would like to request data deletion or have questions about what information we hold, please contact us via our official support channels.

We may update our Privacy Policy from time to time to reflect changes in our practices or operational requirements. Any updates will be posted directly on this page with an updated effective date. We encourage you to review this page periodically to stay informed about how we protect your privacy.